Privacy Policy

Privacy Policy

Introduction

Welcome to https://shepparton-motorcycles.thebestlocalpro.com! We are Shepparton Motorcycles – Power N Play, and we take your privacy seriously. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and protection of personal data in alignment with international privacy laws and regulations, including but not limited to PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://shepparton-motorcycles.thebestlocalpro.com
  • Any mobile applications or services associated with our brand
  • All interactions on social media platforms linked to our website
  • Email, telephone, and SMS communications initiated by us

Please note that this policy does not extend to third-party websites, apps, or services you access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Using any of our online applications or services as an authorized user
  • Visiting our websites and interacting with their content
  • Subscribing to newsletters, receiving promotional emails, making phone calls, or texting/SMS communications from us

Personal Data Collection

We collect various types of personal data to enhance your experience, improve our services, and personalize our interactions. This includes:

  1. Account Information: Details required to create an account on our platform, such as name, email address, and password.
  2. Payment Information: Credit card details, billing addresses, and transaction history for processing purchases.
  3. Financial Information: Data related to your financial status or creditworthiness, if voluntarily provided.
  4. Purchase Information: Items you buy from us, including quantities, dates, and purchase amounts.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile carrier information for analytics and service optimization.
  6. Location Data: GPS coordinates and location-based services data to provide location-specific content.
  7. Feedback: Your reviews, ratings, and comments to improve our products and services.
  8. Social Media Information: Details from your social media profiles when you interact with us on these platforms.
  9. Product Information: Search history, preferences, and product interactions to offer personalized recommendations.

We collect this data through various methods: user input forms, account settings, automated tracking technologies (like cookies), and third-party data providers.

Cookies

We use cookies to enhance your experience on our website and gain insights into user behavior for analytics and personalization. Cookies are categorized as:

  1. Strictly Necessary: Essential for website functionality, ensuring secure connections, and providing services you request.
  2. Preference: Remembering user preferences, language settings, and display options.
  3. Analytics: Tracking site usage, gathering statistical data, and understanding how our website is used.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes legal requirements, tax/accounting obligations, contract enforcement, or legitimate business interests. Once these purposes have been met, we securely delete or anonymize your personal data.

Security Measures

Shepparton Motorcycles prioritizes the protection of your personal data through various security measures:

  • Implementing encryption for data at rest and in transit to safeguard sensitive information.
  • Engaging reputable third-party processors who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols to mitigate risks.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to limit our processing of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.
  • Filing Appeals/Complaints: You can file a complaint with us or relevant supervisory authorities if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post a notification on our website when there are significant changes, and you can access the latest version at any time through this link.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have questions about this Policy, please contact us:

  • Email: [email protected]
  • Address: Shepparton Motorcycles – Power N Play, Privacy Team, [Street Address], [City], [Postal Code]